Here you'll find a clear explanation of what personal data we collect, how it's used, and how it's kept secure.
Goldsber follows six core principles to protect your data.
Goldsber only collects information that is strictly necessary to provide the service. No additional data is gathered.
Your name, mobile number, or usage data is never sold to any advertiser or third party.
All data is stored with 256-bit SSL encryption, keeping your information protected at bank-level security.
You can request to view, update, or delete your information at any time. Goldsber processes all requests within 30 days.
Each type of data is retained for a set period. Once that period has passed, it is securely deleted.
Goldsber complies with GDPR and international data protection standards. Your rights are internationally recognized.
In Summary: Goldsber takes your privacy very seriously. We only collect the information we need, keep it secure, and never sell it. Reading this policy will give you a clear understanding of how we handle your data.
This privacy policy applies to all users of Goldsber's website and mobile application. By creating an account, browsing the website, or using the app, you agree to this privacy policy.
We believe your data belongs to you alone. Goldsber created this policy so you know exactly what is done with your data — no ambiguity. Many bettors in Bangladesh previously used foreign sites where this information was in English and hard to understand. Goldsber aims to solve that problem.
This policy applies to:
Goldsber collects various types of data, but only what is necessary to provide our services. A detailed breakdown is listed below:
Goldsber Never Your mobile banking PIN, password, or full card number is never stored.
Goldsber collects information through three main methods:
You provide information directly when filling out the registration form, updating your profile, contacting support, or completing KYC verification.
When you use Goldsber, certain information is collected automatically — such as your IP address, browser details, cookies, and usage patterns.
In some cases, information may be received from payment processors or identity verification services — but only to verify your account or secure your payment.
| Source of Collection | Data type | Purpose |
|---|---|---|
| Registration Form | Name, mobile number, email | Account Creation |
| KYC process | NID, photo | Identity Verification |
| Payment System | Transaction data | Financial security |
| Cookies | Browsing Behavior | Service Improvement |
| Support Chat | Conversations | Troubleshooting |
Goldsber uses your data only for the specific purposes listed below. Our commitment is that your data will never be used for anything beyond what is stated here:
Goldsber Never Your information is never sold or shared with other companies for advertising purposes.
Goldsber does not typically share your information with anyone. However, it may be shared on a limited basis in certain specific circumstances:
| Situation | With Whom | Permitted? |
|---|---|---|
| Payment processing | Mobile Pay, Nagad, Rocket | Limited |
| Identity Verification | KYC service provider | Limited |
| Legal Orders | Government Authorities | Mandatory |
| Advertisers | Any Third Party | Prohibited |
| Data Sales | Any company | Prohibited |
| Social media | Facebook, Google, etc. | Prohibited |
All service providers that work with Goldsber are contractually required to uphold our privacy standards. They may only use your data for the specific purposes they were engaged to perform.
Goldsber follows the highest industry standards to protect your data. Our security operates across multiple layers:
In the event of a data breach, Goldsber will notify affected users within 72 hours and take immediate action.
Cookies are used when you browse the Goldsber website and app. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security | Session End | |
| Remembering your language, layout, and preferences | 1 Year | |
| Usage pattern analysis and service improvement | 2 Years |
You can disable cookies through your browser settings, though this may limit certain features.
You have several important rights regarding your data at Goldsber. These rights are recognized under GDPR and international data protection laws:
You can request to see what information Goldsber holds about you.
You can request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You can request that your information be used only for specific purposes.
You may request a copy of your data in a machine-readable format.
You have the right to object to certain types of processing.
To exercise any of these rights, email support@goldsber.bet. Goldsber will respond within 30 days.
Goldsber strictly does not collect data from or provide services to anyone under the age of 18.
If you find out that a minor in your household is using Goldsber, please contact support immediately.
Goldsber does not retain all types of data indefinitely. Each category of information has a defined retention period:
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | Account Closure + 5 Years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| KYC Documents | Account Closure + 5 Years | Identity Verification Records |
| Log Data | 90 Days | Security Analysis |
| Support Chat | 2 Years | Service Quality Improvement |
| Cookies Data | 2 years from session | Usage Analytics |
Once the retention period ends, all data is securely and permanently deleted.
Goldsber may update this Privacy Policy from time to time. When changes are made:
Continued use of Goldsber after any changes have been made will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us through the following:
Goldsber takes any privacy-related complaints seriously and works to resolve them promptly.
Goldsber deeply respects your privacy. Register securely and enjoy the best betting experience in Bangladesh.