Goldsber Terms & Conditions — Please read before use

These Terms & Conditions apply to the use of Goldsber's official platform, including the website and mobile app. By creating an account or accessing the platform, you are considered to have automatically agreed to all of these terms.

Goldsber is an online betting and casino platform operating under an international gaming licence. While we are built with Bangladeshi bettors in mind, these Terms & Conditions apply to all users regardless of country.

If any part of this document is unclear or you have any questions, please contact our support team — we're always ready to help in Bangla.

To register an account and use Goldsber's services, you must meet the following requirements:

• Age: Users must be at least 18 years old at the time of registration. Creating or using an account by minors is strictly prohibited.
• Legal capacity: You must be legally capable of entering into a contract.
• One Account: Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Geo-restrictions: Goldsber's services are not available in certain countries or regions. Use of the platform in those areas is not permitted.

Please keep the following in mind when managing your Goldsber account:

At the time of registration

• All information provided must be accurate and truthful. Providing false information may result in account termination.
• A valid mobile number and email address are required.
• Keep your password strong — use a mix of letters, numbers, and special characters.

Account Security

• Never share your login credentials with anyone.
• If you notice any unusual activity on your account, contact Support immediately.
• If you log in on a public or shared device, always log out at the end of your session.

Deposits on Goldsber can be made via Mobile Pay, Nagad, Rocket, and other mobile banking services. The following rules apply to all deposits:

• Minimum deposit: ৳500 (five hundred taka).
• Maximum Deposit: Up to ৳50,000 per day. For larger amounts, please contact support.
• Successful deposits will be credited to your balance instantly.
• No additional charges apply for deposits.
• Only use your own mobile banking account for deposits. Using another person's account is strictly prohibited.
• Once your deposit is complete, make sure to save the transaction ID.

The following rules apply when withdrawing winnings or balance from Goldsber:

General Rules

• Minimum Withdrawal: ৳500.
• Maximum daily withdrawal: ৳1,00,000 (one lakh BDT).
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 5 minutes to 24 hours.

Verification Process

For large withdrawal amounts, Goldsber may require identity verification. The following documents may be requested:

• National ID (NID) or passport copy
• Mobile Banking Account Details
• Screenshot of Recent Transaction (if required)

The following rules must be followed when placing bets on Goldsber:

• Bet Acceptance: A bet is only considered valid once the system sends a confirmation message after the bet has been placed.
• Odds Changes: The odds at the time of placing your bet are final. Any subsequent changes in odds will not affect your existing bet.
• Match cancelled: If a match is cancelled, the stake for the related bet will be refunded.
• Technical Issues: Any bets affected by a system error on Goldsber's platform will be considered void.
• Bets from Multiple Accounts: Strictly prohibited. If caught, all bets and winnings will be forfeited.
• Accumulator Bet: If a selection is voided, it will be counted as odds of 1.00.

Live Betting Special Rules

Odds in live and in-play betting change rapidly. Goldsber reserves the right to temporarily suspend live betting in certain situations — particularly during goals, wicket falls, or other major match events.

Goldsber regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the bonus page.

General Bonus Terms

• Wagering Requirements: Most bonuses require you to wager a specified amount before the bonus funds can be withdrawn. For example, a 10× wagering requirement on a ৳100 bonus means you must place a total of ৳1,000 in bets.
• Duration: Any bonus not used before its expiry date will be automatically cancelled.
• One Bonus Per User: Each bonus can only be claimed once per account.
• Bonus abuse: If multiple accounts are created to take advantage of bonuses, all associated accounts will be closed.

The following activities are strictly prohibited on Goldsber. Violating these rules may result in account suspension and balance forfeiture:

• Creating or using multiple accounts
• Engaging in activity for the purpose of bonus abuse
• Creating an account using someone else's identity
• Placing bets using any software, bot, or automation tool
• Placing bets using match-fixing or insider information
• Money laundering or illegal financial transactions
• Attacking or attempting to hack the platform's security systems

Goldsber may temporarily or permanently suspend an account under the following circumstances:

• For violating the Terms & Conditions
• If identity verification fails or incorrect information is provided
• If suspicious or fraudulent activity is detected
• At the User's Request (Self-Exclusion)

If You Want to Close Your Account

If you wish to close your account yourself, please contact Support. You may withdraw any available balance before the account is closed.

Goldsber treats the protection of your personal data as a top priority. To learn more about our privacy policy in detail, Privacy Policy Page View.

• Your personal information is never sold to third parties.
• Information may be shared with relevant authorities when required by law.
• All data is secured with 256-bit SSL encryption.
• To view or delete your personal data, please contact Support.

Goldsber believes betting is a form of entertainment — not a source of income. We encourage all users to play responsibly.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: You can take a break of 24–72 hours.
• Reality check: Your session details will be displayed at regular intervals.

Goldsber reserves the right to update these Terms & Conditions at any time. When changes are made:

• Notifications will be sent via the platform.
• You will be notified via email or SMS to your registered contact details.
• Updated terms take effect from the date the changes are made.

Contact Us

If you have any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@goldsber.bet
• Live Chat: Available directly on the app or website
• Time: 24 hours a day, 7 days a week